Frequently Asked Questions

1. What are the system requirements to take this course?

A computer with Internet connection with Internet Explorer (5.5+) installed on it. Though a broadband connection will improve the quality of audio streaming, it is not required. But in case of a dial-up connection one will have to see textual information only. For best graphical experience it is recommended that you keep you screen resolution at 1024x768 (This can be done by selecting the 'Settings' option after you right click on your desktop).

2. What is the length or duration of this course?

The course is still in development stages and we are constantly adding more content to it. As of now, the length of the course is approximately 20-25 minutes depending on how fast you go through it.

3. What software do I need to have to take this course?

It is more likely that you already have all the software installed on your computer to take this course. One needs to have Internet Explorer and a plug-in to play MP3 files (e.g. Windows Media Player, QuickTime or Real etc). The latest Windows Media Player can be found HERE while the QuickTime player can be found HERE

4 How do I evaluate the course ?

There are two kinds of feedback that you can provide us.

4.1 Specific Feedback About a Page

The feedback about the page that you are currently viewing (which includes both the things you like and things that can be improved) can be provided by clicking on the 'Leave Feedback' button which will open a small new window for you to leave your comments.

4.2 Generic Feedback About the Course

This feedback can be given by using the post questionnaire survey. The link for this survey will be displayed when you finish the course or when you log out from the system.

5. What do I do if the system becomes unresponsive or there is an error on a page?

We have extensively tested the website to make sure there are no bugs remaining. However, in the rarest instance that the website becomes unresponsive or shows a critical error, simply open a new browser window, go to www.alcohol.vt.edu/alcozone06 and restart the course by logging into the site. The course will resume on the last page you visited.

6. Where can I get more help about how to take this course?

There is extensive help provided inside the course on the right hand side tab menu on the screen. This covers underlying technologies used, system tools & features and navigation as well as setting your preferences. It is recommended that you go through the help menu before you move forward in the course.

7. What if the personal firewall on my computer does not allow connection to the website to be established?

Please change the firewall settings to allow outbound HTTP connection on port 8080.

8. When I click on 'VT Students Login' button the new page does not open up?

This is because the pop up blocker software blocks the new page from opening. Try disabling the pop up blocker when you click on the button.